Software.com.br is developing its portfolio with the best solutions from the company FullStory, which allows companies to create an innovative, personalized and connected experience for the consumer in all stages of the sales funil!

Through this new partnership, companies will have access to opportunities mapped out through data analysis of their customers' experience by monitoring their entire digital experience. 

FullStory solutions create a modern way of collecting user experience data, created for sites and applications, allowing analysis of vital customer information, such as: frustration synais, segmentation, heat maps and repeat purchases, funil and conversion data and a variety of other metrics, everything em um só place.

Tests and analyses, which previously took weeks or months to complete, can now be put into production quickly, making it possible to discover why users are behaving in a certain way and revealing previously unexplored problems and opportunities for growth.

Currently, most customer experience analysis software provides only data, without any kind of insight, and does not reveal the root of the problem so that it is possible to make quick and correct decisions. 

With FullStory solutions, unlike other tools, insight-oriented actions can be provided to equip all the data necessary to identify problems and correct bugs.

The FullStory digital intelligence platform allows you to find the most precise answers and adjust to the client's experience so that the expected results are achieved.

 Find here some of the main and most modern resources for technological solutions. FullStory. 

• Tech Stack & Integrations: With a growing ecosystem of ready-to-use integrations and an open API, a FullStory platform aligns your equipment, making your applications smarter and your critical workflows faster. Click here and learn more.

• Data capture: the tool records the page structure and the user's activity, but not the private content of its consumer. The system provides all the information so that you can make decisions quickly and with greater confidence. Click here and learn more.

• Session Insights: With a small code fragment, it is possible to capture and filter users and sessions based on any user interaction with the site (page visits, clicks, mouse movements and dynamic state changes for each user) in browsers, interfaces and devices. This resource places privacy first, as well as making it possible to analyze the experiences of consumers without the risk of capturing unwanted data. Click here and learn more.

• Dashboards: This resource helps create more actionable dashboards with visuals that decode the main metrics and link user behavior behind each data point. The FullStory dashboards allow you to monitor the progress of the main metrics over time, anticipate the behavior of users per season, track the use of resources, prioritize work and identify opportunities. Click here and learn more.

Know this and other solutions developed for FullStory on this site. Software.com.br. Founded in 2007, Software.com.br is a consolidated reference in Technology Solutions for the corporate world in Latin America and has partnerships with the main manufacturers in the market, some of them with exclusive distribution in Brazil.

Through high quality service and seeking full customer satisfaction, Software.com.br's specialized team is present in the entire process: from searching for the ideal technology solution to carrying out tests, approvals, purchasing and implementation of solutions.

To know all the products and services of Software.com.br, please contact us by phone.

+55 11 3665-8550 or hair e-mail comercial@software.com.br.